An omnichannel contact center in the cloud is the next generation in how businesses communicate with customers and clients. In a traditional multichannel system, many channels of communication, like voice call, email, texting, and more, are bolted on to an older legacy system. Inbound call center services take incoming calls from customers, clients, suppliers or partners. In other words, the call originates outside the call center and an agent is answering the phone on your behalf. Inbound call center services include message taking, customer service and complaint management.
The only phone app
that you will ever need
SIP-based softphone for iOS, Android, MacOS and WindowsYour personal communications center in one seamless app
The only VoIP softphone designedfor drag and drop use
Meet the next IP phone
Wayfair Closing.bangor Call.center
Our vision - your tablet is a smart desktop phoneInto the future with Microsoft
Samsung Call.center
Compatible with Windows 7, 8 and 10The ideal VoIP app for Mac
Call.center Jobs
Compatible with the latest macOS versionControl the last mile of your VoIP services
We’ve designed the call.center app and its accompanying cloud resources to simplify the configuration, management and secure deployment of your VoIP services to end-users, regardless of their location or device type.
One SIP line can now service multiple devices
Our dedicated global proxy network is designed to deliver your incoming VoIP calls seamlessly across all users’ devices simultaneously, including desktop and mobile apps by enabling push notification functionality.
Voice quality matters
Call Center Software
Our intelligent network is constantly monitoring data and making decisions in real time to automatically adjust settings, find the shortest call routes, and utilize the power of cloud transcoding to optimize your call quality.
Desktop, mobile and tablets
We made call.center™ available for multiple operating system platforms including iOS, Android and Windows, allowing you to standardize on this app wherever you go.