DataVault Password Manager



DataVault implements a Distributed Security Modelto insure the highest level of security. Unlike many other password managers, DataVault does not store users' data on centralized servers. Your data stays on your device and personal storage spaces, so it is important to understand the backup amd restore options provided by DataVault. DataVault Password Manager stores confidential data related to credit cards, financial accounts and logins using the most powerful encryption technology available. DataVault is available for iPhone, iPad, iPod Touch, Android, Mac, Windows and BlackBerry.

Ascendo DataVault - BlackBerry Password Manager, Version 4, User Guide

Chapter 7.0 - Other Features

You can Add, Edit or Delete Categories and Types. On your BlackBerry, choose 'View/Manage Categories' or 'View/Manage Types' from the screen menu. On your Desktop you can use the top row buttons or right-click on a branch and choose from the context menu.

When you delete a Category or Type in DataVault Desktop, you will have two options, see Figure 29.


Figure 29

The default option, 'Delete all items' will delete the items contained in the Category or Type permanently. You can also choose to Move the items to the Unfiled Category/Type.

You can use drag & drop to move a Type from one Category to another.

When you start DataVault for the first time, you will see sample Categories and Types including 'Unfiled'. Categories and Types default to Unfiled when adding an Item. The Unfiled Category and Type cannot be deleted.

7.2 Filtering Items

You can filter the Items displayed on the List View screen. On both your BlackBerry and your Desktop you will see drop down lists for Category and Type. If you select a choice from these lists the Items that are displayed will be reduced.

To select a Category or Type on your BlackBerry, use the track wheel/ball to move to the current value for the field to highlight it. Click on the space bar to cycle through the choices or click on the track wheel/ball again and select 'Change Option'.

To select a Category or Type on your Desktop, click on the down arrow next to the field value. A drop down list will appear from which you can make a selection.

DataVault contains 20 pre-defined Templates, see Figure 30. You can add, edit or delete Templates on you BlackBerry and your Desktop. Any modifications can be synchronized between your BlackBerry and your Desktop.


Figure 30

To manage Templates on your BlackBerry, select 'View/Manage Templates' from the List View or Tree View screen menu.

To manage Templates on your Desktop, click on the Templates from the row of buttons at the top of the screen.

If you select the Password Generator option from the BlackBerry Edit Screen menu, DataVault will automatically generate a random password based on your presets, see Figure 31.


Figure 31

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If you choose Copy & Close, the password will be copied to the clipboard and you will return to the Item Edit Screen. Click on the track wheel again and select Paste to enter the password into the current field.

By default, the Password Generator will create passwords containing 8 letters. You can click on the check boxes to modify the length of the password or to include numbers and punctuation marks.

Click on the Regenerate menu option to create a new password.

The DataVault Desktop tool bar includes a button to Generate Passwords. When you click on the button a dialog window will appear with a randomly generated password and several options, see Figure 32.


Figure 32

You can choose the length of passwords and whether to include Numbers or Punctuation marks. If you change an option, click on the Regenerate button to create a new password. If you click on the Copy & Close button, the password will be copied to the Windows clipboard and is available to paste into any Windows application.

Ascendo DataVault Desktop can import data from numerous sources including:

  • Third party password managers such as Cryptmagic, SplashID**, Illium eWallet, Code Wallet, Flex Wallet, Handy Safe, Spb Wallet, Turbo Passwords, Minisafe, Password Plus, etc.

  • Comma Separated Values (*.CSV) files. Several third party password managers and productivity applications like Excel can export data in this format.

  • RoboForm Passcards.

  • Saved Passwords from Internet Explorer and Firefox.

  • DataVault Exchange files (*.DVX).

  • BlackBerry Contacts.

  • BlackBerry Notes.

** When importing from a SplashID vID file, you must first export the file from SplashID using a blank password.

To import data into the DataVault Desktop, select 'Tools' from the top row menu options, then 'Import' to display a list of third party password managers and a submenu for CSV options. If you select one of the third party password managers, DataVault will prompt you to 'Browse...' to the appropriate directory and select a file with the file extension used by that application. If you select Tools > Import > CSV > Custom, DataVault will prompt to select a CSV file then display the field mapping window in figure 33.

CSV files are text files with commas separating fields and line breaks separating records. They can be viewed with text editors like Notepad and imported or exported with productivity tools like Microsoft Excel.

Not all third party applications store fields in the same order. Some third party applications may include field names (labels) such as 'Username:', 'Password:', etc. in the exported file. Other may include only the field values (contents). DataVault allows you to map fields in a CSV file to the order in which they are stored in DataVault, see figure 33.

For example, a CSV file might contain a line of column headers and several items in rows, see below.

    Item, Category, Type, Label1, Value1, Label2, Value2
    Citi Bank Visa, Personal, Credit Card, Number, 1111 2222 3333 4444, PIN, 2345

    Wells Fargo MasterCard, Business, Credit Card, Number, 5555 6666 7777 8888, PIN, 0293

To import this file, you would make selections from the drop-down lists as displayed in figure 33 and set the 'Skip first lines' parameter to 1. To download the CSV file used in this example, click here. If you assign fields incorrectly, you can delete all of the imported items by selecting Tree View and deleting the Category or Type to which the imported items have been assigned.

A more detailed example of Custom Importing can be found in the Addendum.


Figure 33

To import from RoboForm, save your RoboForm items in an .HTM file using the 'Print' menu and then import the file into DataVault using Tools > Import > RoboForm menu.

Ascendo DataVault for BlackBerry can import items from BlackBerry Notes and from BlackBerry Contacts.

To import an item from a BlackBerry Note, select Import BlackBerry Memo from the List/Tree View screen menu. You will be prompted to select the Category and Type in which to store the item. DataVault will display the first BlackBerry note and give you options to Import & Delete, Skip or Exit back to DataVault.

To import a BlackBerry contact, open the BlackBerry Address Book, lookup a contact and select View from the screen menu. Then click on the track ball/wheel to display the screen menu and select Copy to DataVault.

The DataVault Desktop can export items in Comma Separated Values files (*.CSV) or in DataVault Exchange files (*.DVX). CSV files are is a standard format used to exchange files between productivity applications like Excel. DataVault Exchange files are password protected, encrypted files that can be used to share items with other DataVault users.

When you choose Export from the DataVault Tools menu, a window dialogue box will appear asking if you want to export All Items, Current Item or Selected Items. Selecting All Items will export the entire DataVault database. Selecting Current Item will export the highlighted row in List View. To export Selected Items, you must first choose a subset of items by holding down the Control Key (CTRL) and clicking on several items.

DataVault for BlackBerry only allows exporting items via email in DataVault Exchange Format. You can only send one item at a time.

DataVault for Windows allow you to print one, some or all of the items in your database.
To print one item, go to list or tree view, click on the item to highlight, control-click to display the context menu, then select Print Item.
To select several items for printing, hold down CTRL-ALT and select several items. Then right-click on any of the selected items and select Print Items from the context menu.
To print all items, select File > Print from the text menu. DataVault requires that you re-enter your master password to protect your data. Then select Print all items from the context menu.

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DataVault Password Manager for Android


Where can I get DataVault for Android?
DataVault for Android is available in freemium and paid versions exclusively fromGoogle Play.
What are the difference between the free and paid versions of DataVault for Android?
The free version is ad-supported. Premium features such as Fingerprint Authentication, Enhanced Encryption, Backup to Dropbox andSynchronization with DataVault for Mac, Windows & iOS (sold separately), can be activated for a yearly subscription or buy buyingthe paid version.
How can I switch from the freemium version to the paid version of DataVault without losing my data?
- Run DataVault+ (free), open 'Backup & Restore' menu and backup the data to Dropbox.
- Buy the paid version of DataVault from Google Play.
- Open DataVault paid version, setup the same master password as free version and restore from Dropbox using 'Backup & Restore' > Restore.
How can I d get the latest information about Ascendo apps such as beta releases and new version updates?
Follow Ascendo on Twitter or Facebook for the latest announcements.
I bought DataVault for Mac, Windows or iOS. Does my license cover DataVault for Android?
No, each version of DataVault is sold separately.
I bought DataVault on another platform. Can I transfer my license to Android?
No, you would need to purchase DataVault in Google Play to use it on an Android device.
I can't backup to Dropbox. What's the problem?
Android Marshmallow changed the way app permissions are managed. To resolve this, go to Android Settings > Apps and select DataVault.Scroll down to Permissions and turn on Allow SD Card.
Is DataVault for Android compatible with a new device?
There are over 22,000 Android devices as of May 2020. We do our best to insure compatibility and we test on as many devices as possible but we can't test all of them.If you want to know for sure if DataVault runs on a new handset, download the free version before considering the purchase of the premium or paid versions.
When will DataVault be available on my new phone or tablet?
The device compatibility list is encoded into Android apps when they are submitted to Goolge Play. Developers cannot specify that apps are compatibile with devices thathave not been released. We do our best to submit updates on a regular basis to support new devices but some delays are inevitable. We suggest following uson Twitter orFacebook for new announcements.
Do I need to a special version of DataVault for Mac or Windows to sync with DataVault for Android?
There is only one version of DataVault for Mac and DataVault for Windows. However, you may need to update to the latest version to synchronize with DataVault for Android.
I can't remember my master password. What are my options?
Try unmasking the master password to see it in clear text. Verify that you haven't inadvertently turned on caps lock or enterred a zero instead of the letter O. If youset a hint, you can use it to retrieve your password. If all else fails, you can reset your password by enterring it incorrectly until you have exceeded the MaximumLogin Attempts. Doing so will erase your data so make sure to use this only as a last resort.See User Guide for more information.
When I start DataVault I see wrong password, 9 remaining attempts. What should I do?
Rebooting your device should allow you to log back in to DataVault. Updating to the latest version will resolve this issuefor most users. In some cases, making sure to quit DataVault by tapping on the Android Back or Escape key may help to avoid the issue.
If you continue to see this alert, go to Android Settings >Developer Options and verify that Don't Keep Activities is unchecked. For Android 4.2 and aboveyou may need to enable Developer Options to access them from Settings.
How can I move data from a different version into DataVault for Android?
The quickest way to import from DataVault for Mac, Windows or iOS is to use Dropbox synchronization. Wi-Fi synchronization may also be used to movedata from DataVault for Mac or Windows to Android.
You can import information direcly from DataVault for iOS by backing up to a *.dvx file and restoring to DataVault for Android,see User Guide.
How can I switch to DataVault for Android from other password managers like Dashlane, Keeper and 1Password?
DataVault for Mac and DataVault for Windows can import data from standard formats such as Comma Separated Values (CSV) and Text Delimited (TXT).Look for options to export to one of these formats. Once your data has been imported into DataVault for Mac or Windows, you can sync it toDataVault for Android.
DataVault for Windows comes with a free trial period so you can use it to move data from another platform before purchase.
I am having trouble syncing DataVault for Android over Wi-Fi. What could be the problem?
Synchronization over Wi-Fi may require modifying several system settings. In addition, security applications such as Firewalls, VPNs and virusprotection packages may block communicate over Wi-Fi. If you continue to have problems after trying the troubleshooting tips below, we recommend thatyou consider syncing using Dropbox as described in the User Guide.
1) Synchronization requires recent versions of the products. If necessary, backup your data and install the latest versions ofDataVault for Mac or DataVault for Windows.
2) Synchronization requires that the master password used with DataVault for Android be the same as the master password used with DataVault Desktop.To verify your master password, unmask it while logging in. To change the master password, select Change Password from the DataVault for Android Action Bar.
3) Verify that you are following the correct sequence as described below.

  • Start DataVault for Mac or DataVault for Windows and select File > Synchronization from the menu bar. Do not close the synchronization window until synchronization has completed.
  • Start DataVault Android then tap on the Menu key and select Synchronize from the Action Bar. Verify the IP Address is the same used by DataVault Desktop then tap on Sync Now.

Datavault Password Manager For Mac

4) Make sure both your handheld device and desktop computer have Wi-Fi turned on and that they are connected to the same Wi-Fi network, see instructions below.

  • Android: Tap on Settings > Wireless > Wi-Fi Settings.
  • Mac OS desktops: Click on AirPort icon in menu bar, select a network from list. A checkmark should appear to the left of the network name.
  • Windows 7 & Vista: Click on Start > Network > Network and Sharing Center > View wireless networks.
  • Windows XP: Right-click on the wireless network icon in the task bar then select View Available Wireless Networks.

Datavault Password Manager For Windows

5) Try setting the IP address manually into DataVault for Android. First, find the IP Address used by your desktop, see instrucitons below. Then start DataVault for Android and select Sync over Wi-Fi and enter the same IP Address.

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  • Mac OS: Start System Preferences and click on Network icon. Your IP address is in the Status section.
  • Windows & Vista: Click on Start and type Run in the search field. Click on Run in the search results list to start the Windows command line, then type ipconfig and click on the return key to display your IP address.

Datavault Password Manager For Iphone

6) If you are running a Firewall on your Mac or Windows Desktop, give DataVault permission to exchange information through the Firewall.
7) If you are using virtualization software such as VM Ware or Parallels, set the Network Adapter to Bridged Mode; then restart yourcomputer. To do this with VMWare, select Virtual Machine > Settings > Network > Connect directly to the physical network (Bridged).
8) Check to see if other apps such as anti-virus software or VPNs are blocking Wi-Fi access & reconfigure if necessary. If that doesn't work, temporarily disable the VPN while syncing.
9) Reboot your handheld and desktop and try to synchronize again.
If you are still having problems, please email technical support including information about yourenvironment, what you tried and what you observed.
Do I need to install Bonjour to sync with DataVault on my desktop?
Bonjour is an Apple discovery protocol used to sync DataVault desktops with DataVault for iOS. It is not necessary to install Bonjour to sync DataVault for Android with DataVault desktops.
Will the use of a VPN interfere with DataVault synchronization?
Yes, if you are running a VPN, disconnect it temporarily when synchronizing.
How do I setup an ad-hoc network to synchronize DataVault for Mac with DataVault for Android?
An ad-hoc network is a direct connection over Wi-Fi that doesn't require a network router or internet connection. To setup an ad-hoc network betweenyour Mac and your iPhone, follow the steps below.

  • Click the Airport icon in the Mac menu bar and select Create Network.
  • Select and name for the network and set up an optional password to connect.
  • Join the new network from your iPhone or iPod Touch by tapping on Settings > Wi-Fi.
  • Open DataVault on both the handheld and desktop and proceed with synchronization.


What type of encryption has been implemented in DataVault?
DataVault encrypts data using Advanced Encryption Standard (AES), a symmetric-key encryption standard adopted by several governments includingthat of the United States, as well as numerous industry leaders in security sensitive fields. The standard comprises 128-bit block size ciphers published underthe name of the Rijndael algorithm. DataVault uses a 128-bit key. Experts have calculated that a 128-bit AES key would take a super computer 149 trillion yearsto crack. The AES ciphers have been analyzed extensively and are used worldwide. For more information,see Wikipedia.
Why did Ascendo choose Advanced Encryption Standard (AES) over other encryption methods?
The National Institute of Standards and Technology (NIST) chose the Rijndael algorithmas the new Advanced Encryption Standard (AES) over alternatives including Twofish (successor of Blowfish), Serpent, RC4 and MARS. The announcementconcluded a multi-year effort working with government, industry and academia throughout the world. Proposed by two Belgian cryptographers, AES has emerged as the clearwinner and has since been adopted as a worldwide standard. See links below for more information.

Datavault Password Manager For Windows

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Datavault Password Manager Not Updating

  • AES Questions and Answers (NIST), 'When considered together, Rijndael's combination of security, performance, efficiency, ease of implementation and flexibility makes it an appropriate selection for the AES.'
  • Advanced Encryption Standard (Wikipedia), 'AES was announced by NIST... on November 26, 2001 after a 5-year standardization process in which fifteen competing designs were presented and evaluated...'
  • The importance of IV's, 'Rijndael was chosen to be the new AES because it was deemed to be more secure than Blowfish. Keep in mind that Blowfish never even made it into the AES competition.'