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Depending on how your company configured Duo authentication, you may or may not see a “Passcode” field when using the Cisco AnyConnect client.

  1. Logging In With the Cisco AnyConnect Client. Depending on how your company configured Duo authentication, you may or may not see a “Passcode” field when using the Cisco AnyConnect client. Single Password with Automatic Push. If AnyConnect only prompts for a password, like so.
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  3. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME. A standalone copy or paraphrase of the text of this document that omits the distribution URL is an uncontrolled copy and may lack important information or contain factual errors. The information in this document is intended for end users of Cisco products.

Cisco reserves the right to change or update this document at any time. A standalone copy or paraphrase of the text of this document that omits the distribution URL is an uncontrolled copy and may lack important information or contain factual errors. Cisco AnyConnect is an excellent VPN client solution that offers protection from data breaches and malware. Connecting and operating is quick and secure, as all you need are your credentials and URL. While there might be occasional disconnect issues, this software comes recommended.

Single Password with Automatic Push

If AnyConnect only prompts for a password, like so:

After you submit your login information, an authentication request is automatically sent to you via push to the Duo Mobile app or as a phone call.

Alternatively, you can add a comma (“,”) to the end of your password, followed by a Duo passcode or the name of a Duo factor. Here's how:

Type...To...
password,passcodeLog in using a passcode, either generated with Duo Mobile, sent via SMS, generated by your hardware token, or provided by an administrator.
Examples: 'mypass123,123456' or 'mypass123,1456789'
password,pushPush a login request to your phone (if you have Duo Mobile installed and activated on your iOS, Android, or Windows Phone device). Just review the request and tap 'Approve' to log in.
password,phoneAuthenticate via phone callback.
password,smsGet a new batch of SMS passcodes.
Your login attempt will fail — log in again with one of your new passcodes.

You can also add a number to the end of these factor names if you have more than one device registered. For example, push2 will send a login request to your second phone, phone3 will call your third phone, etc.

Examples

To use Duo Push if your password is 'hunter2', type:

To use the passcode '123456' if your password is 'hunter2', type:

hunter2,123456

To send new SMS passcodes to your second phone if your password is 'hunter2', type:

The comma is Duo's default separator character between your password and the Duo factor. Your administrator may have changed this to a different character. Be sure to follow the instructions sent to you by your organization if they differ from what's shown here.

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Second Password for Factor Selection

If AnyConnect shows a 'Second Password' input field (note that your AnyConnect administrator may have changed the 'Second Password' label to something else):

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Use the 'Second Password' field to tell Duo how you want to authenticate. Here's how:

Cisco Anyconnect For Mac

Type...To...
A passcodeLog in using a passcode, either generated with Duo Mobile, sent via SMS, generated by your hardware token, or provided by an administrator.
Examples: '123456' or '1456789'
pushPush a login request to your phone (if you have Duo Mobile installed and activated on your iOS, Android, or Windows Phone device). Just review the request and tap 'Approve' to log in.
phoneAuthenticate via phone callback.
smsGet a new batch of SMS passcodes.
Your login attempt will fail — log in again with one of your new passcodes.

Cisco Anyconnect Secure Mobility Client

You can also add a number to the end of these factor names if you have more than one device registered. For example, push2 will send a login request to your second phone, phone3 will call your third phone, etc.

Examples

To send a Duo Push request to your primary phone, type:

push
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To send a Duo Push request to your secondary phone, type:

To use the passcode '123456', type:

Cisco Anyconnect Secure Mobility Client Free

123456

To send new SMS passcodes to your second phone, type: